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When the System Builds Itself 2/3

  • Writer: Claas
    Claas
  • Jul 8, 2025
  • 4 min read


Part 2: Speak and it shall be built, the disruption of delivery


The traditional enterprise implementation model has always depended on one thing: the handoff. Someone defines what’s needed, someone else translates it into system behavior, and a third group often tests whether it’s working. The entire delivery ecosystem - vendors, partners, internal IT teams - is structured around this chain of interpretation.

But what happens when the system no longer needs to be told how to behave? What if the handoff disappears?

We are now entering a world where business intent is not just captured, but executed. Not through process blueprints or development sprints, but through natural language and self-adapting systems. A sales lead says, “I want to track partner engagement by region,” and the platform builds it. A finance director says, “Notify me if actual spend exceeds forecast by more than 10 percent,” and the alert appears with logic already defined.

This is not theory. It is already visible in the design direction of the world’s largest enterprise platforms. Salesforce, Microsoft, SAP all are building agentic AI not just into their productivity tools, but into the very fabric of how their platforms are configured, extended, and maintained.

Which leads us to the uncomfortable question: what does delivery look like when there is nothing left to implement?

The vanishing project


The first impact is obvious. When configuration can be done in real time, the project model collapses. You do not need workshops to define workflows, or design sessions to sketch screen layouts. The system becomes the workshop. The session becomes the request. The timeline disappears.

This changes everything for delivery teams. Capacity needs drop. Roles compress. The slow, deliberate sequencing of waterfall is gone. Even agile becomes questionable, when iteration is no longer gated by development effort, but by organizational readiness.

Clients may welcome this, at first. Simpler, cheaper, faster. But the implications run deeper. When delivery becomes instant, accountability must shift. Who owns the outcome when there is no buffer of process, no milestone to pause and reflect, no partner to validate before change becomes reality?

And for partners and consultancies, the shift is existential.

A disrupted ecosystem


Much of the partner landscape has been built on two core assumptions: clients need help translating intent into design, and systems need structured effort to reflect that design. If those assumptions no longer hold, the value proposition must evolve.

We will not lose all delivery work overnight. But it is hard to imagine that every partner, team, or role can adapt quickly or completely. The skills that defined credibility for decades, mastering system behavior, knowing where the configuration ends and the code begins, mapping business logic to platform constraints, are becoming less central.
That doesn’t make the people who hold those skills irrelevant. But it does mean those skills, on their own, are no longer enough.

The architect with fifteen years of SAP configuration experience may find that the system now builds what once took them weeks. The developer who crafted custom workflows in Dynamics may be replaced by a conversation. These professionals cannot simply become AI whisperers or process coaches overnight. Expertise is not transferable by title. Context and mastery are earned in years, not clicks.

So the question becomes: what does transfer? And that is where the future gets more interesting.

The shift from expertise to abstraction


We will still need experts, but the nature of expertise will change. Instead of knowing a system, you will need to know how systems think. Instead of defining rules, you will need to understand behavior. Instead of managing complexity, you will need to help clients simplify their requests, clarify their intentions, and trust the outcome.

This is the beginning of a more abstract kind of delivery, one that focuses less on creating functionality and more on shaping the conditions under which functionality emerges. It is not about building the solution. It is about influencing how the solution builds itself.

For some, that will be a step too far. The transition from solution design to outcome curation is not just technical. It is emotional. It requires a loss of control, a reframing of value, and a willingness to trust a system that, in many cases, you did not personally configure.

But for others, it is an opportunity. If you can abstract the skill, if you can move beyond a single platform and into the realm of pattern, principle, and purpose, then your experience remains relevant. Not because of what you build, but because of how you help others decide what to build next.

And that may be the most valuable skill of all.

Outlook Part 3


The delivery model is changing, and not every role will survive the transition. Capacity will shrink, skill requirements will shift, and long-held expertise may no longer be enough. But this isn’t the end of delivery — it’s a reorientation. In Part 3, we’ll explore the human side of this evolution: the new roles that are forming, the judgment machines can’t replace, and why trust, ethics, and clarity may become the most valuable deliverables of all.
 
 
 

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