Flip Side #25 – 150 Days, 25 Thoughts and many Reflections

This one is a bit different. No framework, no case study, no diagram. Just a short pause and a look back.

Flip Side #25 feels like a small milestone. My personal version of the “100 days” reflection. Not planned, but a good moment to stop, think and say thank you.

When I started the Flip Side, it wasn’t about teaching or growing an audience. It was simply a way to write down what I keep observing in projects, discussions and sometimes while waiting at airports. Things that connect technology, transformation, human behavior and that might sound familiar to anyone working in this space.

Over time, it found a small circle of readers. Not thousands, but enough to make it meaningful. A few “Stammgäste” who come back, comment, send messages or just read quietly. I really appreciate that. It was never meant to be a bestseller, more like a small café where you recognize some faces, have a good conversation and leave thinking about something new.

Looking back, a few things stood out. The most-read pieces were actually not the most

technical or complex ones, but the more personal ones, like the first post and the one I sent from my vacation. Both "outperformed" the content-heavy articles by far. Maybe that’s a strong message in times of AI: people still connect more with people than with ideas and are still more interested in the person behind them..

Among the more “content-driven” pieces, "The Illusion of Clarity" (about User Stories), "The Future of CRM" and "Self-Building Systems" were among the most discussed. "The Cost of Harmonization" also triggered quite a few reactions, especially from people who have lived through global programs. I might come back to that one soon and work out more detail around my NHV concept (Net Harmonization Value)... (consider this a small sneak preview). Not to forget the recent RfP piece - seems that one touched a nerve.

Two of the posts were also published as full LinkedIn articles, which was an interesting experiment. I’d be curious whether you prefer reading them directly there, or rather here on the MULTIPLAI blog.

Mostly though, I’m just grateful. Grateful for the messages, for the encouragement, for

those who quietly follow along. Writing these posts has been fun, a way to think out loud and to see what resonates. It’s been about reflection more than instruction and that seems to have found a small but consistent audience.

So thank you: for reading, reacting, sharing and reminding me that ideas are better when they meet people. And thank you to MULTIPLAI and the team for the support, ideas and patience when the topics get too abstract.

There’s no fixed plan for what comes next. But there will be more. More reflections, more experiments and hopefully still a few familiar faces reading along.

And if you missed any of the earlier ones, they’re all on the blog. No sequence, no structure, just ideas shared as they came. One reflection at a time.